1. Order Processing

• All orders placed with Chand Ji Enterprises are processed within 1–2 business days (excluding Sundays and public holidays).
• As we specialize in premium disposable packaging since 2018, we ensure that every order is packed carefully to maintain quality and hygiene.
• If there is any delay due to high order volume or stock availability, we will notify you promptly via email/phone.

2. Shipping Methods & Delivery Timeline

• We deliver pan-India through trusted courier partners to ensure safe and reliable service.
• Standard delivery timelines:
  • Metro cities: 3–5 business days
  • Other locations: 5–7 business days
  • Remote areas: 7–10 business days
• Delivery times may vary slightly depending on the courier service and destination.

3. Shipping Charges

• Free Shipping may be available on bulk orders or orders above a certain amount (as mentioned on product/cart page).
• For smaller orders, a nominal shipping charge will be calculated at checkout based on your location and order weight.

4. Order Tracking

• Once your order is shipped, a tracking ID and courier details will be shared with you via email/WhatsApp.
• You can use this tracking ID to monitor the status and expected delivery of your order.

5. Packaging & Safety

• As a brand committed to eco-friendly practices, we use sustainable and secure packaging for all shipments.
• Every product is handled with care to ensure that it reaches you in perfect condition.

6. International Shipping (if applicable)

• Currently, we serve only within India. For international shipping inquiries, please contact our support team.

7. Support & Queries

• For any questions related to your shipment, delays, or special delivery requests, please reach out:
  📧 Email: info@chandjienterprises.com
  📞 Phone/WhatsApp: +91 9997774345